Keep hiring, delivering, and winning enterprise work without IT becoming an Operations problem
Your team didn't sign up to be IT support. But they're losing hours every week to slow systems, confusing software, and problems nobody seems to own. Meanwhile, you're not sure if your business is actually protected — or just lucky.
A system update breaks your project management tool right before a client deadline. Your remote employees can't access what they need, so customers wait. A ransomware attack encrypts your financial data the night before month-end close. IT problems don't just cost money - they steal focus from the revenue-generating activities that actually grow your business.
Every minute spent dealing with technology failures is a minute not spent on what you do best. Your people get frustrated. Your customers notice. And you're left wondering if there's a better way to handle IT that doesn't require becoming a technology expert yourself.
Find out where IT could slow your next hire, your next enterprise deal, or your next client review. Five minutes. No sales call.
What Your Team Gets
Proactive Management
Problems get fixed before your team knows they existed.
Onboarding runs on day one. Access gets provisioned correctly. Systems stay monitored around the clock — so your team spends their time on client work, not IT exceptions.
Strategic Partnership
Your technology decisions match where you're actually headed.
We sit at the table when you're planning a new hire wave, a second location, or a software migration — so IT moves with your business instead of catching up to it.
Complete Peace of Mind
Security reviews get credible answers instead of fire drills.
When a client or prospect asks about your security posture, you have a real answer. We handle the documentation, the controls, and the compliance requirements — so "I wonder if we're protected" stops being a question you carry.
Your Full IT Picture, Handled
Strategic IT Consulting
Make technology a competitive advantage that drives growth.
We help leadership make confident decisions about technology — what to invest in, what to retire, and how to plan for growth without overbuilding. Your roadmap reflects where the business is going, not just where it's been.
Managed IT Services
Complete technology management that just works.
Every device, network, and system monitored and maintained by a dedicated team. Flat monthly fee. No one-off tickets to a help desk that doesn't know your name — just IT that runs quietly in the background while your team focuses on clients.
Cybersecurity Services
Multi-layered protection built for client-facing firms.
Tech consultancies are increasingly targeted. We cover threat detection, employee training, access controls, and compliance requirements — so you can walk into a client security review with confidence instead of scrambling to prepare.
BUILT FOR TECHNOLOGY CONSULTANCIES
We also work with a small number of distributed, client-service firms where secure access, reliable onboarding, and enterprise expectations are part of the operating reality — but our model is designed around the realities of technology consulting.
Straight Answers to the Questions We Hear Most
How is Simple IT different from other managed IT providers in Indianapolis?
Most IT providers keep the lights on. We sit at the table when you're planning a new hire wave, a client security review, or a software migration. We're built specifically for technology consultancies — so the answer to "are we enterprise-ready?" is always yes.
What does managed IT actually cost?
Our pricing is structured as a predictable, flat-rate monthly fee based on the size of your team and the complexity of your infrastructure. While exact costs vary by organization, most of our Indianapolis clients invest between $100 and $200 per user, per month for comprehensive coverage during business hours. This covers proactive maintenance, cybersecurity, unlimited support desk access, and strategic IT consulting. For true, after-hours emergencies, we provide dedicated support at transparent, pre-negotiated rates, ensuring you are never caught off guard by hidden fees.
How quickly do you respond when something breaks?
First response averages 30 minutes. When you submit a ticket, it's routed directly to an available, qualified engineer — not dropped into a generic queue. You'll always know when someone is on it and have a realistic timeline for resolution.
Do you lock clients into long-term contracts?
Unlike the rigid three-to-five-year lock-ins that are standard in our industry, we use straightforward 12-month agreements. This annual structure allows us to deeply integrate with your systems, invest heavily in your initial onboarding, and map out a strategic IT roadmap without holding your business hostage long-term. We believe a year gives us the proper runway to show measurable improvement, after which we continue to earn your partnership at every renewal.
What happens during onboarding — will there be disruption?
Onboarding runs on a 30-day timeline designed to keep your team fully operational from day one. We handle the heavy lifting — deploying management agents, auditing security, configuring access — outside your core business hours. Your employees get a brief, scheduled introduction to our support portal and how to reach us. That's it. No lost productivity, no fire drills.
Can you work with the software and systems we already use?
Our engineers are vendor-agnostic and can support a wide array of enterprise software and hardware platforms. Whether your operations rely on legacy on-premise servers or a complex, multi-cloud environment, we can work within your existing tech stack. During our initial discovery phase, we thoroughly audit your current systems to identify potential vulnerabilities without forcing unnecessary immediate migrations. We only recommend new software when it presents a clear ROI or addresses a critical security flaw.
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"We've been working with Simple IT for several years now! They have been there for us when it counted and it's always great to know you can count on someone when our digital services are even more important than ever."
Ready to make IT someone else's problem?
A 30-minute call with Thomas is enough to identify your biggest IT risk and whether we're the right fit. No pitch, no pressure.
