IT That Runs Your Business
Not the Other Way Around
Your team didn't sign up to be IT support. But they're losing hours every week to slow systems, confusing software, and problems nobody seems to own. Meanwhile, you're not sure if your business is actually protected — or just lucky.
A system update breaks your project management tool right before a client deadline. Your remote employees can't access what they need, so customers wait. A ransomware attack encrypts your financial data the night before month-end close. IT problems don't just cost money - they steal focus from the revenue-generating activities that actually grow your business.
Every minute spent dealing with technology failures is a minute not spent on what you do best. Your people get frustrated. Your customers notice. And you're left wondering if there's a better way to handle IT that doesn't require becoming a technology expert yourself.
Not sure how exposed you actually are?
Take the 10-question Enterprise Readiness Scorecard and find out in minutes
What Your Team Gets
Proactive Management
Problems get fixed before your team knows they existed.
Our monitoring tools watch your systems 24/7 and flag anomalies before they become outages. Most of our clients never experience the problems we solve for them.
Strategic Partnership
Your technology decisions match where you're actually headed.
Most IT providers just keep the lights on. We sit at the table when you're planning a new hire wave, a second location, or a software migration — so your technology decisions actually support the direction you're heading.
Complete Peace of Mind
Security, compliance, and reliability handled.
We handle your cybersecurity, your backups, your compliance requirements, and your disaster recovery plan — so that 'I wonder if we're protected' is no longer a question that keeps you up at night.
Your Full IT Picture, Handled
Strategic IT Consulting
Make technology a competitive advantage that drives growth.
Strategic IT consulting helps business leaders make smarter decisions about technology investments — what to buy, what to retire, and how to plan for growth.
- Technology roadmapping and planning
- Budget optimization and ROI analysis
- Virtual CIO-level strategic oversight
Many of our clients reduce wasted IT spend by 15–30% in the first year.
Managed IT Services
Complete technology management that just works.
Your entire technology environment — devices, networks, software — is monitored and maintained by a dedicated team. Flat monthly fee. No surprises, no gaps, no one-off tickets to a help desk that doesn't know your name.
- 24/7 proactive monitoring and maintenance
- Comprehensive security and backup protection
- Fixed monthly pricing with no surprises
Cybersecurity Services
Multi-layered protection that works around the clock.
Tech consultancies are increasingly targeted by ransomware, phishing, and business email compromise attacks. Our multi-layered security approach covers threat detection, employee training, and compliance so you're protected.
- Advanced threat detection and response
- Employee security training and awareness
- Compliance support for industry requirements
Straight Answers to the Questions We Hear Most
How is Simple IT different from other managed IT providers in Indianapolis?
Your executive team can focus on growth instead of putting out technical fires. Unlike many local providers that operate on a break-fix model masked as managed services, we prioritize proactive technology management. We also guarantee our response times and provide transparent, predictable billing without hidden fees.
What does managed IT actually cost?
Our pricing is structured as a predictable, flat-rate monthly fee based on the size of your team and the complexity of your infrastructure. While exact costs vary by organization, most of our Indianapolis clients invest between $150 and $250 per user, per month for comprehensive coverage during business hours. This covers proactive maintenance, cybersecurity, unlimited support desk access, and strategic IT consulting. For true, after-hours emergencies, we provide dedicated support at transparent, pre-negotiated rates, ensuring you are never caught off guard by hidden fees.
How quickly do you respond when something breaks?
First response averages 30 minutes. When you submit a ticket, it's routed directly to an available, qualified engineer — not dropped into a generic queue. You'll always know when someone is on it and have a realistic timeline for resolution.
Do you lock clients into long-term contracts?
Unlike the rigid three-to-five-year lock-ins that are standard in our industry, we use straightforward 12-month agreements. This annual structure allows us to deeply integrate with your systems, invest heavily in your initial onboarding, and map out a strategic IT roadmap without holding your business hostage long-term. We believe a year gives us the proper runway to show measurable improvement, after which we continue to earn your partnership at every renewal.
What happens during onboarding — will there be disruption?
A structured 30-day onboarding is designed specifically to minimize operational downtime. We conduct the heavy lifting—like deploying management agents and auditing security—behind the scenes or outside of your core business hours. Your employees will experience a brief, scheduled transition period where we introduce them to our support portal and communication channels. Our goal is to ensure your team is fully operational and supported from day one without losing a step.
Can you work with the software and systems we already use?
Our engineers are vendor-agnostic and can support a wide array of enterprise software and hardware platforms. Whether your operations rely on legacy on-premise servers or a complex, multi-cloud environment, we can work within your existing tech stack. During our initial discovery phase, we thoroughly audit your current systems to identify potential vulnerabilities without forcing unnecessary immediate migrations. We only recommend new software when it presents a clear ROI or addresses a critical security flaw.
"We've been working with Simple IT for several years now! They have been there for us when it counted and it's always great to know you can count on someone when our digital services are even more important than ever."
You Shouldn't Have to Think About IT. We'll Make Sure You Don't.
A 30-minute call with Thomas is enough to identify your biggest IT risk and whether we're the right fit to fix it. No pitch, no pressure — just a straight conversation with someone who's solved these problems for technology consultancies and professional services firms across Indianapolis and beyond.
